Eye-motional Processes™ (EMP) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone, and facsimile numbers.
This Personal Information is obtained in many ways including subscribing to our email notifications and/or newsletters, interviews, course enrolments, correspondence, by telephone and facsimile, by email, via our website www.eye-motionalprocesses.com, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We do not guarantee website links or policy of authorised third parties.
We may process data about your use of our website, which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use of our service. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of our website and other services. The legal basis for this processing is our legitimate interests, which include monitoring and improving our website and services that we offer to our customers.
We may process information contained in any enquiry you submit to us regarding your purchasing of goods and/or services. In this event, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as ‘Order Information’. This information may also be processed for the purposes of offering, marketing, and selling relevant goods and/or services to you. The legal basis for this processing is consent. When you place an order through the Site, we will maintain your Order information for our records unless and until you ask us to delete this information.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. This information may be processed for the purposes of sending you relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our Your Space mailing list at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. To the extent that the legal basis for our processing of your personal data is:
- consent; or
- that the processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contract
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We ask that you do not supply any other person’s personal data to us unless we prompt you to do so.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. Some of the rights under data protection law are complex, accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
In general, your principal rights under data protection law are:
- the right to access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to object to processing;
- the right to data portability;
- the right to complain to a supervisory authority; and
- the right to withdraw consent at any time (withdrawal will not affect the lawfulness of processing before the withdrawal).
If you wish to access your Personal Information or enact any of the above, please contact us at firstname.lastname@example.org
Eye-motional Processes™ (EMP) will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we require identification from you before releasing the requested information.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection within the country of your habitual residence, your place of work or the place of the alleged infringement.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Your Space is the FREE online Eye-motional Processes™ (EMP) membership, accessible upon purchasing any Eye-motional Processes™ Products or Courses, or when you join as a member via the Site. Subscribing to Your Space requires you to provide your consent.
Upon joining which you will receive our email notifications; monthly newsletters, and invites to free exclusive content to apply when viewing our free classes on our YouTube Channel or at our Private Facebook Group.
To make sure our email notifications and/or newsletters, never end up in your spam folder we recommend whitelisting emails coming from email@example.com. Whitelisting our email address means you add us to your approved senders list by adding us to your address book. Whitelisting saves us from ending up in your junk folder.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies are able to be managed. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information on the internet about blocking and deleting cookies for your browser and your version.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website
This Policy may change from time to time to reflect, for example, changes to our practices or other operational, legal, or regulatory reasons. These updates will be made available on our website.
- In writing at:
(Re: Privacy Compliance Officer)
PO Box 1090, North Cairns, Queensland, Australia, 4870.
- By emailing: